Resetting Password for Cloud Portal
MedServe's cloud portal allows users to easily reset their password when they're logged in. If you have forgotten your password or the system doesn't allow you to log into the portal successfully, please reach out to our team for support.
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Resetting your own Password: Logged into the portal
Navigate to “My Account” from the menu bar at the top of the portal Click “My Account” Under “Account Info” click the green “Change Password” button This will promote a popup labeled “Change Password” Enter in your old password in the “Old Password” ...
Resetting your own Password: Not Logged Into The Portal
Navigate to “My Account” from the menu bar at the top of the portal Click “Sign In” Under the green “Sign In” button find the “Forgot password? Click here to reset it” Click “Click here” This will direct you to the “Forgot Password” page Enter your ...
Adding Users in Cloud Portal
Users can be added from your computer in the MedServe cloud portal. Admins can set up emails, permission levels, and pin codes.
Assigning Medications to Compartments on Cloud Portal
Here is how you can use the MedServe Cloud administration portal to assign a drug to any compartment in your MedServe Cabinet.
Force Changing a User’s Password
Navigate to Navigate to “Administration” from the menu bar at the top of the portal Click “User Administration” Click on the username of the user whose password you would like to change Click the red force change button on the sidebar menu Type in a ...